Privacy Policy

The Screen Depot, Inc. Last updated: 9/3/2026


Overview

The Screen Depot, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website at thescreendepot.com, our online estimate request forms, our advertising on Facebook and Instagram, and our SMS and phone communications.


Information We Collect

Information you give us directly. When you request an estimate — through our website, by phone, in person, or through a lead form on Facebook or Instagram — we may collect:

  • Your name
  • Your phone number
  • Your email address
  • Your city and, where you provide it, your property address
  • Details about the project you're interested in, including project type, approximate size, timeline, whether you own the property, and whether you're interested in financing
  • Any notes or questions you choose to share
  • Your responses to our messages, including confirmations, cancellations, and opt-out requests

Information collected automatically. When you visit our website we may collect standard technical information such as IP address, browser type, device type, pages visited, and referring site. We use Google Analytics and Google Tag Manager for this purpose. You can control cookies through your browser settings.

Information from advertising platforms. If you submit a lead form on Facebook or Instagram, Meta transmits the information you entered to us. Meta's own use of your data is governed by Meta's Data Policy, not this policy.


How We Use Your Information

We use the information we collect to:

  • Contact you about the estimate or project information you requested
  • Schedule, confirm, and remind you about appointments and site visits
  • Prepare and deliver quotes and proposals
  • Answer your questions and provide customer service
  • Send you information about our products and services
  • Process financing requests, if you ask us to
  • Comply with legal, permitting, and licensing obligations
  • Improve our website and our advertising

We use the information only for the purposes described in this policy and in the notice shown on the form where you provided it.


SMS and Phone Communications

We operate two separate text message programs. Which one applies to you depends on how you gave us permission.

Program 1 — Appointment and Service Notifications

Who receives these: customers and prospective customers who provide verbal consent when scheduling by phone or in person, or who otherwise ask us to send appointment information by text.

What we send: appointment reminders and confirmations, service request status updates, scheduling changes, and automated phone calls containing appointment or service information.

Message frequency: varies based on your project and appointments. Typically low volume.

Program 2 — Estimate Requests and Follow-Up

Who receives these: people who submit an estimate request through our website or through a lead form on Facebook or Instagram, and who agree to be contacted by text as part of that submission.

What we send: a confirmation that we received your request, follow-up messages to schedule your free estimate, and information about the products and services you asked about.

Message frequency: typically five or fewer messages per estimate request unless you continue the conversation with us.

Applies to both programs

Message and data rates may apply. Consent to receive text messages is not a condition of purchase or of receiving an estimate.

You may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages from that program. Reply START to resubscribe. Reply HELP or call us at 561-734-0167 for assistance.

Message delivery depends on your mobile carrier's network. Carriers are not liable for delayed or undelivered messages.


How We Share Your Information

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share information only with service providers who help us operate our business, and only to the extent needed:

  • Twilio Inc. — SMS and voice delivery. Privacy policy
  • HighLevel Inc. (LeadConnector) — customer relationship management and communication software used to store your contact record and manage our follow-up
  • Google — website analytics
  • Meta Platforms, Inc. — where you submitted a lead form on Facebook or Instagram
  • DigitalOcean — secure server hosting
  • Acorn Financial — only if you request financing information. We share your details with this partner solely to provide the financing information you asked for.

We may also disclose information where required by law, in response to a valid legal request, or to protect our rights, property, or safety.


Data Retention

We keep your contact information and message history only as long as needed to provide our services, maintain business and warranty records, or comply with legal obligations. You may request deletion at any time using the contact details below.


Your Choices

  • Text messages: reply STOP to any message
  • Email: use the unsubscribe link in any marketing email
  • Phone calls: tell us during any call and we'll add you to our internal do-not-call list
  • Access or deletion: contact us using the details below and we'll respond within a reasonable time

Florida residents and residents of other states may have additional rights under applicable state law. Contact us and we'll help.


Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.


Children's Privacy

Our services are directed to adult homeowners and property owners. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we'll delete it.


Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated date.


Contact Us

The Screen Depot, Inc. 1202 S Dixie Hwy Lantana, FL 33462

Phone: 561-734-0167 Email: [email protected]

Florida License #U-18347 & #U-20748 & SCC131154285 & SCC131154286

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